Terms and conditions

Welcome and thank you for visiting with us, Jelly Bean Attic at www.jellybeanattic.com (“Site” or “Jelly Bean Attic”). We look forward to your custom and providing you with our delectable and exciting products, all home-made and lovingly put together by us. We love our products and we hope you love them too!

We trust you understand that we will need to put together these terms and conditions, some of which are required by law to protect you while some are, well, to lay out how we provide our products to you. We may change these terms and conditions at any time and as such, we would like to ask that you visit these terms and conditions frequently and each time before you place any orders as the current version then will apply to your orders. 

Acceptance of these terms

When you visit our Site, place an order, use any features or resources or take part in any activities through or in connection with the Site, we will take it that you have read these terms and conditions and have accepted them. If you do not agree with what we have written here, we will understand but you should not proceed any further and use our Site or place an order (we will be REALLY disappointed though). 

Exchange and Return Policy

Jelly Bean Attic products are carefully thought out, and lovingly put together by our craftswomen (of course, with a great deal of help from their trusty sewing machines). They are not made in a factory in a far-away land with robots and automated machinery. As such, there may be minor differences between similar products and minor imperfections. We will accept exchanges of the product(s) you have purchased directly from us, within 7 days of your purchase or receipt of the items and upon presentation of the receipt, on the conditions that the products have not been used, is in the condition that they were in when you purchased and within good reason acceptable to us. Simply email us at jellybeanattic@gmail.com to coordinate the exchange and return by quoting your order number and your reason for an exchange. We seek your understanding that Jelly Bean Attic cannot exchange any product sold for simply any reason. You may send us the products to be exchanged by courier or mail but should we reject the exchange because the product does not meet our conditions above, we regret that we will have to send them back to you. Therefore, it is better if you can meet with us personally, with the products, so that we can attend to you and resolve any issues you may have with the product. 

Refunds

We are sorry but we will not be able to refund your purchase for cash though we are happy to exchange your product (see conditions for Exchange and Return Policy) for similar or other products of the same value or a higher value if you can make up the difference in price. 

Cancellations 

We thank you for placing your orders with us and we are delighted that you like our products as much as we do. After you place your orders with us, we will endeavor to get your order processed and delivered to you as quickly as we can. Nevertheless, we may encounter situations where due to limited materials, limited quantity of the product you have ordered or for any other reason, Jelly Bean Attic will be unable to complete your order and may have to cancel it. We will contact you if any order is cancelled or to discuss and agree alternative arrangements that will be mutually agreeable. If your order is cancelled after the payment has been processed, the exact amount will be repaid to you.

In the event that you wish to cancel your order, we will be disappointed but we will try to accede to your request. However, if we have already started making the products and processing your orders, we will not be able to cancel the orders. 

Product Description & Photos

Kindly note that while we make every effort to ensure that our photos and descriptions are as accurate as possible, colors, dimension and design of the actual merchandise may vary slightly from those shown on our Site. 

Intellectual Property

We worked very hard on designing our products, the Site, and all of the contents here. As such, we do own the copyright and other relevant intellectual property rights that exists on all text, photos, design, logo relating to our products and the Site (“Contents”). Please do not publish, manipulate, distribute or otherwise reproduce, in any format, any of the Content or make copies of the same without our permission. You may of course do so if it is to spread the word about us and our products and to encourage your friends, family and colleagues to visit us and purchase our products. 

Privacy Policy

Jelly Bean Attic appreciates your interest in this Site and we are committed to protecting the privacy of visitors. You have the right to privacy for your Personal Information, which is information that could identify a specific individual such as names, addresses, e-mail addresses, and telephone numbers et cetera.

We would like to tell you more about how we handle your Personal Information. We are not in the business of selling, trading or renting or otherwise dealing in the Personal Information of others. Nevertheless, in order for us to provide you with a pleasant browsing and shopping experience, your Personal Information may be collected from you when you visit our Site, register on the Site, when you send us communications via any computer, or other similar electronic devices, when you complete an order form or when you engage in any other activities, services, features or resources we make available on our Site. We will use such Personal Information to provide you with products or services that you request, to bill you, to deliver the products or services to you, to tell you about the products or services you may be interested in and to communicate with you. We will collect personal identification information from you only if you voluntarily submit such information to us. You can always refuse to supply personally information, except that it may prevent you from engaging in certain activities on this Site.

Should your Personal Information is no longer accurate and you wish to correct them or if you wish us to remove your Personal Information from our database, we are happy to do so and you can write to us at our contact email address, and you will be helping us if you can tell us the context in which you have supplied your Personal Information, the type of Personal Information supplied, what you want deleted or corrected and we will look into it as soon as we can. As we are a small outfit, we ask for a bit of patience while we take a bit of time to effect the changes as requested.


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